Leadership Team2024-02-29T08:43:54-06:00

Our Team

Ashley Sacriste
Ashley SacristeMHA, CEO
Ashley Sacriste, MHA, is the Chief Executive Officer of West Oaks Hospital in Houston, Texas. She is an approachable healthcare executive and leadership preceptor with over sixteen years’ experience leading teams to achieve goals and exceed benchmarks. Ashley has a successful record of accomplishments in maintaining Joint Commission and state licensure accreditation while overseeing safe quality patient-care delivery. Ashley has proven experience in operations leadership; strategic planning and goal setting; patient experience/HCAHPS excellence; budget and financial management; and quality and performance improvement.

Ashley attained a Masters in Healthcare Administration from Bellevue University in Nebraska. She is a member of the American College of Healthcare Executives (ACHE) and is a Certified Lean Six Sigma Yellow Belt. Ashley was appointed by the Governor of Nebraska as a member of the Behavioral Health Advisory Committee for Mental Health in 2019. She is also an appointed member of the Texas Hospital Association Quality and Patient Safety Council for 2023.

Ashley is a native Texan and an avid Dallas Cowboys fan. She enjoys spending time with her family and reading fiction novels in her free time.

Dr. Arif Shoaib
Dr. Arif ShoaibMedical Director
Dr. Shoaib was born in Karachi, Pakistan. He graduated from Sind medical College Karachi. He conducted research at UT Houston, on Schizophrenia, Bipolar disorder and Depression. He has authored several papers on depression, anxiety and bipolar disorder. He completed his internship in psychiatry at Duke University in Durham, NC, General Adult Psychiatry at Baylor College of Medicine-Houston, and Fellowship in Child and Adolescent Psychiatry at UT Houston. After completing training at UT Houston, he worked as medical director of the children’s unit for two years.

Dr. Shoaib has participated in medical missions to Kosavo and Kashmir, helping people traumatized by war and earthquake, respectively. He also volunteered at Houston Shifa Clinic, a faith based organization that helps indigent people, with healthcare needs.

Currently, he is the Medical Director at West Oaks Hospital. Dr. Shoaib treats patients with depression, anxiety disorders, bipolar disorder, schizophrenia, PTSD, ADHD, and substance abuse disorders.

Paul Veillon
Paul Veillon CFO
Paul joined West Oaks in 2015 as Chief Financial Officer. During his time here, Paul has headed numerous financial initiatives and assisted with several capital improvements such as the cafeteria renovation and the remodel of unit 9 to improve patient’s stay while at West Oaks. Paul brings 35 years of experience in healthcare finance to West Oaks.

Paul manages the West Oaks Business Office and is continually looking to improve operational efficiencies. Paul enjoys knowing that all financial decisions that better West Oaks positively impact our patients. His newest passion project is managing the financials for Behavioral Health Connections in the Houston and Dallas markets, allowing him to make an even larger impact than he already is in mental healthcare.
Paul is an Alexandria, Louisiana native and received his Bachelor of Science in Accounting from Louisiana College in 1983.

Monique Davis, MBA
Monique Davis, MBAChief Operations Officer
Monique Joined West Oaks Hospital in 2022 as the Associate Administrator. Monique has attained direct experience in a variety of settings within the hospital in inpatient and outpatient arenas. Her leadership successes during her term at Associate Administrator has had a great impact on hospital operation. In 2024, Monique was promoted to Chief Operations Officer. Having worked in the Healthcare field for over 25 years, Monique draws from her experience in a variety of settings within both the hospital and outpatient arenas. While working as a Supervisor of Patient Access and then as a Clinic Manager, Monique completed a Bachelor degree in Business Administration and after living and working in Houston for 12 years, found herself back in her hometown of Tacoma, Washington exploring career opportunities.

Monique completed her MBA in 2018 and has held roles in Revenue Cycle Management and Consulting, as well as a Director of Patient Access, responsible for nine points of entry to include the ER, Endoscopy Center, Admissions, Diagnostic Imaging, Oncology/Radiation Oncology, Inpatient Pre-Cert, registration, scheduling, and insurance verification.

Monique’s background in Operations management coupled with her passion for innovation in the workplace drives her to seek out new efficiencies and process improvement through root cause analysis. Seeing herself as a utilitarian, Monique believes that by focusing on outcomes that produce the greatest good for the greatest number, in the end, will make the most significant and positive impact toward organizational success.

Monique enjoys spending time with her family, planning annual family trips and seeking out new learning opportunities.

Kevin Simmons, RPh
Kevin Simmons, RPh Director of Pharmacy
Kevin joined West Oaks Hospital in 2003 as the Director of Pharmacy. Kevin has a deep and profound passion to provide excellent patient care. He has adopted the mindset to treat all patients as if they were his family members and goes out of his way to make sure all patients get the level of care they truly deserve. He is a valued member of the clinical team who works closely with the physician staff on medication management. He enjoys educating patients and caregivers of psychiatric disease states and the psychotropic medications used to treat these diseases states. Kevin has worked on many clinical initiatives during his time at West Oaks that have led him to serve on the pharmacy advisory board for a healthcare computer system. Currently, he is helping to develop clinical enhancements for another healthcare computer system to improve compliance with TJC Medication Management requirements.

During his 15-year tenure as Director of Pharmacy at West Oaks Hospital, Kevin has been recognized by Comprehensive Pharmacy Services with multiple awards for service and dedication. In 2008, he was recognized as the Director of the Year for the Behavioral Division. Also, in 2016, he was awarded the Boscoe Godfrey Heart and Soul Award for going above and beyond to provide patient care in a disaster situation.

Kevin is a native Houstonian and is a member of APhA and ASHP pharmacy professional organizations. He received his Bachelor of Pharmacy degree from Texas Southern University in 2000.

Nichelle Easley
Nichelle EasleyChief Nursing Officer
Nichelle has been in the Surgical Services arena for 22 years gaining vast experience in a variety of roles and settings involving strategy, innovation, network development, staff engagement and physician engagement. Nichelle has been in Behavioral health for 18 years at West Oaks Hospital in a variety of roles including inpatient nursing, house supervisor, residential treatment center, utilization review, and intake department.

Earning herself an Excellence in Nursing award through the Good Samaritan Foundation, Nichelle led teams and new support models to improve Patient Experience, increasing patient volume, and increase staff development.

Some of Nichelle’s leadership successes have been improving HCAHPS patient care experience and employee engagement scores. She establishes strong relationships with staff, physicians, and essential services colleagues to promote a healthy and team- centered work environment. She implemented transformative care delivery for performance improvement and improve patient outcomes.

Nichelle received her Bachelor of Science in Nursing from Prairie View A&M University and went on to receive a Master of Science in Nursing Leadership and Administration from Colorado Technical University. Nichelle is currently enrolled in the Doctoral program with a focus in Nursing Executive Leadership at Arkansas State University.

Nichelle is a member of the American College of Healthcare Executives, American Organization for Nursing Leadership, American Nurses Association, Prairie View Nurses Alumni Association, and Greater Houston Society for Healthcare Risk Management.

Nichelle is a wife and mother of 4. In Nichelle’s spare time she enjoys jogging, fishing, reading, and spending time with grandkids.

Carol Hardwick
Carol HardwickRisk Management Director
Carol Hardwick (CJ) earned her BA in Operations Management at Crichton College in Memphis, Tennessee. She later attended nursing school at Baptist College of Health Sciences, earning her BSN; and Walden University, completing the MSN-Leadership and Management program. CJ is entering seventeen years of nursing service; fourteen years as leader in Med. Surg. Oncology and Hospice.
Combining her unique clinical leadership and network operations skillset, CJ joined a large insurance managed care plan, serving as Network Administrator for West Tennessee, where she spent time fine tuning skills in risk management; IPA/POD/ACO development; and Shared-Saving models.

CJ Hardwick is a recent resident of Houston, Texas; native of Memphis, Tennessee; and passionate member of Alpha Kappa Alpha Sorority, Incorporated.

Kim Williams
Kim WilliamsDirector of Utilization Review
Kim Williams joined West Oaks Hospital in 2016 as a Utilization Management Case Manager and she was later promoted to the Lead Case Manager position in 2020. Kim has over 20 years of experience working in mental health and substance abuse services including extensive collaboration with community providers, recidivism courts, and drug court programs. In October 2022, she was promoted to Director of Utilization Management and worked with her team to restructure and rebuild a cohesive unit that is focused on providing high quality patient care in the most cost-effective manner.

Kim enjoys a hands-on approach with the patients, family members, and community providers. “I try to always focus on treating others how I would like for myself and my family to be treated if I were in need of services”. Since joining the West Oaks team, Kim has been an active participant in the Service Excellence employee engagement program. She is also working on improving patient satisfaction and has been named the “hospital cheerleader” for excellence.

Kim is a Louisiana native, but she also considers the state of Georgia as home. She received a Bachelor of Arts in Criminal Justice from Alcorn State University and a Master of Arts in Counseling and Guidance from Louisiana Tech University.

Dezaree’ Lusk, LCSW
Dezaree’ Lusk, LCSWDirector of Intake
Dezaree’ Lusk was born and raised in Dallas, Texas. Dezaree’ received her Bachelor’s of Social Work Degree from Prairie View A & M University (December 2014). While attending Prairie View, Dezaree was a Cheerleader, pledged Delta Sigma Theta and studied abroad to West Africa (Ghana). Dezaree was an Advanced Standing student and GLOBE Fellow at the University of Houston, where she received her Master’s of Social Work Degree with a specialty in Health & Behavioral Health (May 2016). With the University of Houston, Dezaree’ studied abroad to London and Swansea, Wales to learn and compare best practices in Mental Health between the United Kingdom and the United States.

Dezaree’ has over 7 professional years of experience in Behavioral Health and has been a business owner for the past 7 years as well. As an entrepreneur and Licensed Clinical Social Worker, Dezaree’ fell in love with the Admissions Department. Seeing patients’ initial presentation transition to an effective discharge and being that helpful resource for them at that moment in time is very rewarding. Being able to successfully drive census in an upward direction is also rewarding. Dezaree’ has aspirations of holding a Chief level position. She accepted the Admissions Director position at West Oaks Hospital to work with all ages and populations, including Substance Abuse and Detox programs. West Oaks has been a pillar in the community for 40 years and Dezaree’ seeks to gain valuable experience and longevity with the company. Dezaree’ looks forward to carrying the torch with current leadership and providing service excellence!

Jim White, MBA, LCDC
Jim White, MBA, LCDCDirector of Military Services
Jim White has been providing services in the Substance Abuse and Mental Health fields for more than 30 years. He has more than 15 years of service at West Oaks Hospital in multiple positions. He currently serves as the Director of Military Services for West Oaks Hospital.

Jim initiated and currently leads the West Oaks Hospital Patriot Support Center of Excellence. The Program is dedicated to providing care Veterans and Active-Duty members of the United States Armed Forces. Many of these Veterans have suffered extensive wounds from combat during the many years of warfare that our Nation has endured.

Jim is committed to serving the men and women who have made significant sacrifices while serving in the in the United States Armed Forces. He is driven by the belief his current role provides an opportunity to give back for the profound impact the Military had on his own pathway through life.

Trence M., CTRS
Trence M., CTRSDirector of Recreational Therapy
Trence M. joined West Oaks Hospital in 2017 as Director of Recreational Therapy. Trence is a native of Louisiana and graduated from Grambling State University in Recreation Therapy. Trence is currently enrolled in the Master’s program with a focus on Health Care Administration at Louisiana State University Shreveport to continue to advance his knowledge of the industry and processes to help meet the needs of patients and organizations in the future.

Having mostly worked in physical medicine – adaptive sports and physical exercise, Trence also worked with other individuals across the disability spectrum. His therapeutic niche and passion brought him into behavioral health in 2015.

Trence is a visionary with a very creative approach to addressing the needs, symptoms, and diagnosis of persons with mental and substance abuse disorders with leisure and recreational tools. Trence has created curriculums and tons of original evidenced based programs geared towards healing from trauma, practicing sobriety, increasing self-esteem, leisure based coping skills, sublimation, and instilling determination and discipline to help pts evolve.

Trence believes heavily in impactful patient experiences from a therapeutic modalities approach that allows the patient to adopt a new perspective, enabling them to become an active participant in their own recovery.

Trence spends his free time working with at risk youth in the community, writing books (2x Author), sports, traveling, fishing, music, activism, and entrepreneurship.

Charles Estes
Charles EstesHuman Resources Director
Charles Estes is a human resources professional with over 15 years of progressive human resources experience at West Oaks Hospital. Prior to joining the West Oaks family, he started his professional career at IntraCare Hospital Medical Center and served as an Executive Assistant for 6 years. Charles earned many accolades during his tenure by providing excellent service and always going above and beyond. Earning the MVP Joint Commission Preparedness award was most memorable and rewarding.

Charles has worked in numerous positions at West Oaks Hospital; Human Resources Coordinator, Medical Credentialing Coordinator, Human Resources Generalist, Senior Human Resources Generalist, Human Resources Supervisor and mostly recently promoted to the Director of Human Resources. One of Charles’ goals for 2024 is to the lead the HR Best team to become number one in recruitment and retention for our division by developing effective recruitment strategies and fostering a positive work culture.

Charles holds a bachelor’s degree in business-Human Resources Management from Western Governors University. Charles is committed to providing service excellence at all times with a positive mindset and is passionate about promoting diversity and inclusion in the workplace. Outside of work, he enjoys spending time with his family, exploring new cuisines, grilling, retro video gaming and watching movies.