Our Team


Dr. Shoaib has participated in medical missions to Kosavo and Kashmir, helping people traumatized by war and earthquake, respectively. He also volunteered at Houston Shifa Clinic, a faith based organization that helps indigent people, with healthcare needs.
Currently, he is the Medical Director at West Oaks Hospital. Dr. Shoaib treats patients with depression, anxiety disorders, bipolar disorder, schizophrenia, PTSD, ADHD, and substance abuse disorders.

Paul manages the West Oaks Business Office and is continually looking to improve operational efficiencies. Paul enjoys knowing that all financial decisions that better West Oaks positively impact our patients. His newest passion project is managing the financials for Behavioral Health Connections in the Houston and Dallas markets, allowing him to make an even larger impact than he already is in mental healthcare.
Paul is an Alexandria, Louisiana native and received his Bachelor of Science in Accounting from Louisiana College in 1983.

Monique completed her MBA in 2018 and has held roles in Revenue Cycle Management and Consulting, as well as a Director of Patient Access, responsible for nine points of entry to include the ER, Endoscopy Center, Admissions, Diagnostic Imaging, Oncology/Radiation Oncology, Inpatient Pre-Cert, registration, scheduling, and insurance verification.
Monique’s background in Operations management coupled with her passion for innovation in the workplace drives her to seek out new efficiencies and process improvement through root cause analysis. Seeing herself as a utilitarian, Monique believes that by focusing on outcomes that produce the greatest good for the greatest number, in the end, will make the most significant and positive impact toward organizational success.
Monique enjoys spending time with her family, planning annual family trips and seeking out new learning opportunities.

During his 15-year tenure as Director of Pharmacy at West Oaks Hospital, Kevin has been recognized by Comprehensive Pharmacy Services with multiple awards for service and dedication. In 2008, he was recognized as the Director of the Year for the Behavioral Division. Also, in 2016, he was awarded the Boscoe Godfrey Heart and Soul Award for going above and beyond to provide patient care in a disaster situation.
Kevin is a native Houstonian and is a member of APhA and ASHP pharmacy professional organizations. He received his Bachelor of Pharmacy degree from Texas Southern University in 2000.

Combining her unique clinical leadership and network operations skillset, CJ joined a large insurance managed care plan, serving as Network Administrator for West Tennessee, where she spent time fine tuning skills in risk management; IPA/POD/ACO development; and Shared-Saving models.
CJ Hardwick is a recent resident of Houston, Texas; native of Memphis, Tennessee; and passionate member of Alpha Kappa Alpha Sorority, Incorporated.

Kim enjoys a hands-on approach with the patients, family members, and community providers. “I try to always focus on treating others how I would like for myself and my family to be treated if I were in need of services”. Since joining the West Oaks team, Kim has been an active participant in the Service Excellence employee engagement program. She is also working on improving patient satisfaction and has been named the “hospital cheerleader” for excellence.
Kim is a Louisiana native, but she also considers the state of Georgia as home. She received a Bachelor of Arts in Criminal Justice from Alcorn State University and a Master of Arts in Counseling and Guidance from Louisiana Tech University.

Jim initiated and currently leads the West Oaks Hospital Patriot Support Center of Excellence. The Program is dedicated to providing care Veterans and Active-Duty members of the United States Armed Forces. Many of these Veterans have suffered extensive wounds from combat during the many years of warfare that our Nation has endured.
Jim is committed to serving the men and women who have made significant sacrifices while serving in the in the United States Armed Forces. He is driven by the belief his current role provides an opportunity to give back for the profound impact the Military had on his own pathway through life.

Having mostly worked in physical medicine – adaptive sports and physical exercise, Trence also worked with other individuals across the disability spectrum. His therapeutic niche and passion brought him into behavioral health in 2015.
Trence is a visionary with a very creative approach to addressing the needs, symptoms, and diagnosis of persons with mental and substance abuse disorders with leisure and recreational tools. Trence has created curriculums and tons of original evidenced based programs geared towards healing from trauma, practicing sobriety, increasing self-esteem, leisure based coping skills, sublimation, and instilling determination and discipline to help pts evolve.
Trence believes heavily in impactful patient experiences from a therapeutic modalities approach that allows the patient to adopt a new perspective, enabling them to become an active participant in their own recovery.
Trence spends his free time working with at risk youth in the community, writing books (2x Author), sports, traveling, fishing, music, activism, and entrepreneurship.

Charles has worked in numerous positions at West Oaks Hospital; Human Resources Coordinator, Medical Credentialing Coordinator, Human Resources Generalist, Senior Human Resources Generalist, Human Resources Supervisor and mostly recently promoted to the Director of Human Resources. One of Charles’ goals for 2024 is to the lead the HR Best team to become number one in recruitment and retention for our division by developing effective recruitment strategies and fostering a positive work culture.
Charles holds a bachelor’s degree in business-Human Resources Management from Western Governors University. Charles is committed to providing service excellence at all times with a positive mindset and is passionate about promoting diversity and inclusion in the workplace. Outside of work, he enjoys spending time with his family, exploring new cuisines, grilling, retro video gaming and watching movies.